System Communication
WE OFFER FAST QUALITY SUPPORT 24 HOURS A DAY, 7 DAYS A WEEK!
Through Our Web Hosting Control Panel (CP).
» Context Help
Fast and easy explanations of each page of the CP. Simply click on the Show/Hide Help link in the top right corner of the CP. A drop-down window appears with more information about how to use the functionality of the particular section of the CP.
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» Video Tutorials
We have made over 40 movies, so that you can become familiar with our Control Panel as quickly as possible by watching the relevant movie.
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» F.A.Q.
This is an information system based on the keyword search principle, i.e. a FAQ (Frequently Asked Questions) information database, but much more advanced than a standard static FAQ. We regularly update the database of the F.A.Q. with new entries.
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» Ticketing System
If you still haven’t found the answer to your question in the Help Center, we suggest that you use our Ticketing System. You can open a ticket by clicking on the Request Help link. Each ticket is replied to within no more than 60 minutes after it has been opened. In order to supervise and maintain a high quality support service, we insist that a unique ticket is opened for each problem through the Request Help link in the CP.
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Through Our Website.
You can use Our Online Contact Form and get in touch with us 24 hours a day.
You can contacts us by phone:
» US toll free phone: +1-855-211-0932
» International phone: +1-727-546-HOST(4678)
» UK phone: +44-20-3695-1294
» AU PHONE: +61-2-8417-2372
To check the status of your server if you think there is a problem, please go to: www.properstatus.com

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

Note: Please tell our representative who's on the other end of the line our ID 158039 .

Through the Live Chat Button on Our Website.
Live Chat Offline
Check your server status
To check the status of your server if you think there is a problem, please go to: www.properstatus.com
 
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